Iverson Language Associates, Inc. is committed to the
- We will meet or exceed our customers requirements.
- We will seek to continuously improve our services
- We will continuously improve the effectiveness of
our quality management system.
Iverson Language Associates:
ISO 9001:2008 Registered
In December of 2007, Iverson Language Associates, Inc.
received its ISO 9001:2000 registration from NSF International
Strategic Registration. Having received an ISO 9001:2000
Registration through independent audit, Iverson Language
Associates has demonstrated a company-wide implementation
of an internationally-recognized (157 countries) Quality
Management System that encompasses all client interaction,
employee training, customer relations, service development
and protocols, service delivery, timeliness and accuracy,
and client satisfaction.
Iverson's Quality Management System requires a documented
process and covers any activity that contributes to
the output of the final "product" (in this
case, translation). Iverson strives to maintain the
confidence of its clients while continuously improving
their translation process. Iverson's ISO 9001:2008 Registration
indicates that it is committed to, and will deliver,
the highest quality management and services that insure
on-time delivery in order to meet or exceed client expectations.